About us

Receiving your order

Order in the next 22 hours, 35 minutes and 53 seconds (before noon tomorrow) for dispatch on Monday 23rd July. See our Shipping Information for details.


Shipping Information

All items we offer for sale on this site have an associated shipping weight - this is not necessarily the actual weight of the item, but takes into account bulk as well.

UK Standard Shipping:

We have changed how we send parcels between 1-2kg.  These will be sent via Royal Mail 24 on the standard shipping.  You will have the option to change your postage to DPD if you want.  Once you have signed in or made an account you can change the shipping method from the order confirmation page.  Please click on the green "change delivery method" section, near your address, and you can choose an upgraded delivery method.  There is also a shipping page that will come up as you place your order where you can chose the delivery method you want.

Standard Postage costs (RM24 for basket weights under 2kg. DPD above 2kg):

  • Up to 300g £2.50 Royal Mail
  • 300g-1kg £4.00 Royal Mail
  • 1kg-2kg £4.99 Royal Mail
  • 2kg-4kg £6.50 DPD
  • 4kg+ £8 DPD

DPD cost for parcels under 2kg (remote postcodes & Northern Ireland may be sent Royal Mail instead).

  • Up to 300g £6.00 DPD
  • 300g - 1kg £6.00 DPD
  • 1kg - 2kg £6.50 DPD

RM 24 is their first class service, delivery time 1-3 working days but usually next day and has a proof of delivery via a barcode on the parcel.  Next day courier is a fully tracked service, normally delivered the next working day between 8am and 6pm.

Remote postcodes are different! You know who you are! But generally if you do not live in England or Wales your parcel will probably be sent via RM rather than courier. RM is not a tracked service but does have a delivery confirmation via the barcode.  If your parcel weight is over 2kg you may be asked to pay an additional fee toward shipping.  This could happen on large orders as it will need to be sent via DPD.  Please email for a delivery cost estimate and clarification of how your package will be sent if required, if you do not email your order may be delay.

Customer Collection:

Customers from the UK can also select to Collect in Person. This is BY APPOINTMENT ONLY - you will need to email us or phone to arrange a time you can come to collect.  Our office is in Carlton. Nottingham and this is the only place you can collection from.

Dispatching:

We dispatch orders Mon-Fri from 12:00 (noon), excluding bank holidays. Orders placed before noon are normally dispatched the same day.

Holidays and extremely busy periods may impact this. If you absolutely require a set delivery date, please do email us and we will try to accomodate you. We cannot however guarantee a set time of day for delivery.