Shipping & Dispatch

Shipping Information

All UK parcels are sent via our Super Saver Delivery, with the option to upgrade to a faster delivery if required.

Orders placed before 12pm Monday – Friday will be sent same day. 

Our super saver delivery is via Royal Mail Tracked 48 (T48), which aims to be delivered 2 working days after it is sent.

You can chose to upgrade your delivery to Royal Mail Tracked 24 (T24) or DPD (next working day delivery) for an extra fee.

Currently there is no international shipping on this website.

UK Shipping:

We use Royal Mail Tracked 48 on all parcels up to 3kg in weight.  Usually it is delivered within 2 working days but can take up to 5 working days.

This service is excellent and has lots of benefits including free text or email on the day of delivery, free re-deliveries if you are not home and the ability to nominate a safe place to leave your parcel if you are not home.

As well as complete tracking 5 times from us to you!

Large letter parcels up to 300g will not be sent T48 but on the standard RM48 service and will have a delivery confirmation only and you also have the opportunity to upgrade to RM24 if you want it faster.

Super Saver Postage costs (RM T48 for basket weights under 3kg. DPD above 3kg):

  • Up to 300g £2.49 Royal Mail
  • 300g-1kg £3.99 Royal Mail
  • 1kg-2kg £4.49 Royal Mail
  • 2kg-3kg £4.99 Royal Mail
  • 3kg-9kg £7.50 DHL

RM T24 upgrade cost for parcels under 3kg (remote postcodes & Northern Ireland may be sent Royal Mail instead).

  • Up to 300g £2.99 Royal Mail
  • 300g-1kg £4.49 Royal Mail
  • 1kg-2kg £5.49 Royal Mail
  • 2kg-3kg £5.99 Royal Mail

DHL upgrade cost for parcels under 3kg (remote postcodes & Northern Ireland may be sent Royal Mail instead).

  • Up to 300g £7.50 DHL
  • 300g – 1kg £7.50 DHL
  • 1kg – 2kg £7.50 DHL

Next day courier via DHL is a fully tracked service, normally delivered the next working day between 8am and 6pm.

Occasionally we may send a parcel via DHL even if it is under 3KG.  Please see your dispatch email for confirmation of shipping used.  DHL Parcels UK have taken over UK Mail so you may see references to both companies.

Customer Collection:

Customers from the UK can also select to Collect in Person. This is BY APPOINTMENT ONLY – you will need to email us or phone to arrange a time you can come to collect.  Our office is in Carlton. Nottingham and this is the only place you can collection from.


We dispatch orders Mon-Fri from 12:00 (noon), excluding bank holidays. Orders placed before noon are normally dispatched the same day.

Holidays and extremely busy periods may impact this. If you absolutely require a set delivery date, please do email us and we will try to accomodate you. We cannot however guarantee a set time of day for delivery.

Remote Postcodes:

Parcels up to 3kg will be sent via Royal Mail T48 for the price of our super saver shipping but over 3kg will have a different price.

Postcodes effected, but not exclusively are: AB30-32, AB33-38, AB41-43, AB44-45, AB51-56, AB63, DD8-10, FK8 3, FK17-21, IV1-36, IV40-56, KA27-28, PA20-78, PH10-26, PH30-50, D15 2, TR21-25, KW1-17, All HS Postcodes, All ZE Postcodes, All JE Postcodes, All GY Postcodes, All IoM Postcodes, All PO30 Postcodes.

If you are in any of these postcodes and your basket weight is over 3kg please contact us before placing your order.

All items we offer for sale on this site have an associated shipping weight – this is not necessarily the actual weight of the item, but takes into account bulk as well.